Coping with Crossflow in Congregational Politics by Roger Christan Schriner

A few months ago, I posted about using the analogy of traffic “crossflow,” to change our thinking about the process of gaining full inclusion in our congregations. In driving from point A to point B, we need to cope with crossflow -- traffic flowing from the opposite direction and from either side. If we acknowledge that we’ll need to deal with these impediments, we are less likely to become frustrated.

Encouraging a UU congregation to become more accessible is a journey from point A, the status quo, to point B, fully equal access. The question is not, “Will there be crossflow,” but “How shall I cope with inevitable glitches and obstacles? Here are some suggestions about dealing with institutional issues and power dynamics in promoting equal access:

1. Be realistic about how long it will take to get from A to B. Is this a congregation that usually moves quickly or slowly? Is leadership pro-active or passive? Clearly focused or distracted and confused? Is change typically welcomed or resisted?

2. Identify individual(s) or group(s) resisting your initiative. Is it possible that most people agree with you, but are passively acquiescing to the objections of a vocal minority? If so, how could you encourage those silent voices to speak up? Who could help you mobilize those who have been passive?

3. Are people in favor of your general idea but unclear about how to proceed? Give them two or three specific alternatives to consider.

Notice that I deliberately used the hated word, “politics” in titling this article. Politics has gotten a bad rap because our government has become so dysfunctional, but I still remember my political science teacher’s comment that “politics is the art of the possible.” It is the art of making decisions in groups, blending diverse interests and opinions to achieve common goals. In this sense, congregations are political organizations, and congregational leaders must be good politicians.

Although congregational decision-making can be a rather cumbersome process, I believe that our little corner of the universe tends to “bend toward justice.” But justice seldom materializes without effort. It takes time, energy, and creativity, coping with crossflow.

Coping with Crossflow by Roger Christan Schriner

Many years ago a wise old fellow told me why he was no longer frazzled by Los Angeles traffic. "I stopped obsessing about how I needed to get from Point A to Point B. Instead, I just focused on coping with the crossflow."

By crossflow, he meant anything that slowed him down as he moved toward his destination. Dealing with crossflow no longer felt like an irritating distraction from the task of "getting there." Coping with crossflow WAS his task.

After this shift in attitude, he was less likely to be livid while following a pokey driver or getting stuck behind someone who had double-parked. Why did he feel better? Because defining his task as navigating crossflow helped him expect and accept these obstacles. It was similar to the mind-shift that occurs when a sales clerk realizes, "This customer who wants my attention right now is not a distraction from doing my job. The customer IS my job."

So what does this have to do with Equual Access? Realistically, every time one of us attempts to improve access, we will confront crossflow. In some cases it’s just a simple matter of jumping through procedural hoops to achieve a favorable outcome. But at times the barriers to change can be daunting, discouraging, and depressing.

I am a temporarily-abled equal access ally involved with E.A.’s Right Relations Committee. My professional background includes work in ministry, psychotherapy, and organizational dynamics. Like every minister (and every lay leader), I have lots of experience with crossflow. I know that in local congregations improvements come slowly, sometimes frustratingly so. We need to remember that it’s normal to encounter snags, complications, and sometimes overt resistance.

Obviously the attitudinal shift I’m talking about does not eliminate all stress for change agents, or for drivers in L.A. At times my friend who talked about crossflow would still become irritated by gridlock on Sunset Boulevard. But he was far less frus.trated when he defined crossflow-navigation as his primary task.

I’m planning to write an occasional entry on the E.A. blogsite about coping with crossflow. What glitches, setbacks and pushbacks do UU’s encounter when they work for equal access to congregational activities?

As one example, you may have read the blog entry called "Make your congregations loopy!" What problems might people confront in trying to encourage a local UU group to "loop" its sound system so those with hearing devices can tune in by just flipping a switch?

If you have any ideas about crossflow issues, or if you’d like to share a relevant case study, just post a comment. In October I’ll write more on this topic. Thanks for reading this entry, and good luck with every bit of crossflow that comes your way today.